Privacy Policy

Effective Date: July 30, 2025

1. Introduction

Welcome to Better Shopping Hub! This Privacy Policy describes how Better Shopping Hub (“we”, “us”, or “our”) collects, uses, protects, and shares your personal information when you visit or make a purchase from www.bettershoppinghub.com (the “Site”).

Your privacy is of utmost importance to us. By accessing or using our Site, you signify your understanding of and agreement to the terms of this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Site.

2. Information We Collect

We collect information to provide and improve our services to you. The types of information we collect are:

  • Personal Information You Provide Directly:
    • Identity and Contact Data: Your full name, email address, phone number, shipping address, and billing address.
    • Account Data: Your username and password when you create an account on our Site.
    • Payment Data: Credit/debit card details, bank account information, or other payment instrument details. Note: All payments are processed through secure third-party payment gateways. We do not store your full credit card information on our servers. We encourage you to review the privacy policy of our payment partners.
    • Communications: Any information you provide when you contact our customer support, participate in surveys, or communicate with us in any other way.
  • Information We Collect Automatically:
    • Device and Usage Data: We automatically collect technical information about your device, including your IP address, browser type and version, operating system, time zone setting, and device type.
    • Browse Activity: Information about your interaction with our Site, such as the pages you viewed, products you searched for, time spent on pages, and the dates and times of your visits.
  • Information from Third-Party Sources:
    • We may receive information about you from third parties, such as social media platforms if you choose to use social login features, as well as from our marketing and advertising partners to help us better understand our customers.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with order confirmations and invoices.
  • To Provide Customer Support: To respond to your inquiries, resolve issues, and manage returns or exchanges.
  • To Manage Your Account: To create, maintain, and secure your account with us.
  • For Marketing and Promotions: To send you newsletters, special offers, and other marketing communications that we believe may be of interest to you. You can opt-out of receiving these communications at any time by following the unsubscribe link in the email or contacting us directly.
  • To Improve Our Site: To analyze usage data and customer feedback to improve our website design, product offerings, and overall user experience.
  • For Security and Fraud Prevention: To monitor for and prevent fraudulent activities, and to protect the security of our Site and our customers.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests, such as for tax or reporting purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files placed on your device.

  • Types of Cookies We Use:
    • Essential Cookies: Necessary for the basic functionality of the Site, such as keeping items in your shopping cart.
    • Analytics Cookies: Help us understand how visitors interact with our Site by collecting information anonymously (e.g., using Google Analytics).
    • Functionality Cookies: Used to recognize you when you return to our Site and remember your preferences (e.g., your choice of language or region).
    • Advertising Cookies: Used to deliver advertisements that are more relevant to you and your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties in the following circumstances:

  • Service Providers: We share information with third-party companies that provide services on our behalf, such as payment processors, shipping and logistics partners, email marketing services, and website analytics companies.
  • Legal Requirements: We may disclose your information if we are required to do so by law or in response to a valid request by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and Correction: You can review and update your account information at any time by logging into your account.
  • Opt-Out of Marketing: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of each email.
  • Data Deletion: You may request the deletion of your personal information, subject to certain exceptions. For example, we may need to retain certain information for legal or transactional purposes.
  • Rights for Residents of Certain Regions: If you are a resident of a region with specific data protection laws (such as the GDPR in Europe or the DPDPA in India), you may have additional rights, including the right to data portability and the right to restrict processing. To exercise these rights, please contact us.

8. Children’s Privacy

Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

9. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our Site uses Secure Socket Layer (SSL) technology to encrypt sensitive information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

10. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We may also notify you via email of any material changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:

By email: privacy @ bettershoppinghub.com

By mail: Better Shopping Hub

Kakkanad, Kochi, 682030

Keraka, India